Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account (name, surname, email address, password)
• Place an order (billing and shipping address, phone number)
• Contact our support team
• Subscribe to our newsletter

We also automatically collect certain technical data when you visit our site, including your IP address, browser type, pages visited, and referring URLs. This data helps us improve our website and your shopping experience.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your questions and support requests
• Send promotional emails (only if you have opted in)
• Improve our website, products, and services
• Detect and prevent fraud or misuse

3. Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how you use our site. You can control cookie settings through your browser. Disabling cookies may affect certain features of the website, such as staying signed in or cart persistence.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only with:

• Payment processors (e.g., Stripe) — to securely process transactions
• Shipping partners — to deliver your orders
• Email service providers — to send order and account notifications
• Legal authorities — if required by law or to protect our rights

5. Data Security

We implement industry-standard security measures, including HTTPS encryption, hashed password storage, and HttpOnly cookies for authentication tokens. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your account.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Unsubscribe from marketing emails at any time

To exercise any of these rights, please contact us at info@himalayanfibers.in.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.